JOBDETAIL

1st Line Support Engineer

Location: Flemish Brabant

About Bizztalent

Bizztalent is a young and dynamic Belgian-Based IT Consultancy company. Together with our clients we collaborate on different long-term IT Infrastructure projects which make a difference. We provide a platform from which our consultants can build their career in IT.

Our goal is to build up a professional relationship with our consultants. We are constantly in search of motivated consultants with flawless communications skills, flexibility and eagerness to learn new technologies.


About the job

As a 1st Line Support Engineer you will be responsible for the resolution of escalated ICT incidents such as:
  • Software incidents (MS Windows, MS Office, ERP systems, ...)
  • Hardware incidents (Desktop, Laptops, Printers, Smart Phones, ...)
  • Network incidents
  • You will resolve these incidents either by Phone, Email or Remote tools.
  • You will also be responsible for on-site interventions, if the incident cannot be resolved remotely.
  • As you grow experience in the team, you will be able to grow to more senior positions.
 
Your profile
  • A first experience in ICT support is necessary (minimum of 12 months in 1st line)
  • A good knowledge of ICT (Hardware, Software & Networks)
  • A good level of both French, Dutch and English
  • Driving license

Our Offer
  • An attractive salary
  • Meal Vouchers
  • Fuel Card
  • Company car
  • IT Certifications
  • Growth opportunities